Privacy Policy

At ConlineWeb, your privacy matters. This Privacy Policy explains how we collect, use, protect, and manage personal information when you use our website and digital services.

Data controller: ConlineWeb, located at Ana María 104, Col. Loma Bonita, CP 37420, León de los Aldama, Guanajuato, México. Privacy contact: servicios@conlineweb.com.

This document complements the Policy Center and our Terms & Conditions.

By using the site or engaging our services, you accept the practices described here.

Identifiable information (when you provide it): name, email, phone, company, role, and any other details shared via forms, chat, or contracting.

Technical data (automatic): IP address, browser and device type, pages visited, cookies, and similar technologies.

Billing data when you hire services: legal name, tax ID where applicable, billing address, and payment records as required by law.

We use your information to:

• Deliver contracted services (web development, support, managed hosting, consulting).
• Respond to inquiries, quotes, and live chat.
• Billing, collections, and legal or tax compliance.
• Improve the site and user experience (aggregated analytics).
• Send commercial updates only with your consent, with an unsubscribe option.
• Security, fraud prevention, and defense of legal claims.

Submitting the WhatsApp or site registration form includes consent to these purposes, including service updates. You may unsubscribe at any time via the link in each email or by writing to servicios@conlineweb.com.

We do not sell or rent personal data for third-party marketing.

We may share data with necessary service providers (hosting, email, payment gateways, analytics, support tools) under confidentiality obligations and only for the purposes above.

We may also disclose information when required by law, a competent authority, or to protect legitimate rights of ConlineWeb or third parties.

In corporate events (merger, asset sale), we will seek equivalent protection standards for transferred data.

We use cookies and similar technologies for site operation, preferences, analytics, and — when applicable — marketing.

• Essential: required for basic site function and service delivery.
• Performance: help us understand how visitors use the site.
• Functionality: remember preferences and personalize experience.
• Marketing: may show relevant content based on interests, where consented.

You can block cookies in your browser; some features (forms, chat) may stop working correctly.

We apply reasonable technical and organizational measures (controlled access, encryption in transit where appropriate, operational backups).

• Encryption in transit and at rest where applicable
• Role-based access and multi-factor authentication where available
• Monitoring, backups, and periodic security reviews

No Internet system guarantees absolute security. Use strong passwords and report incidents to info@conlineweb.com.

Under Mexico’s LFPDPPP, you may exercise Access, Rectification, Cancellation, and Opposition (ARCO) rights, and revoke consent when that is the legal basis for processing.

Send a request to servicios@conlineweb.com with identification, a description of the right you wish to exercise, and contact details. We will respond within applicable legal timelines.

If you are not satisfied, you may contact Mexico’s data-protection authority (INAI: home.inai.org.mx).

We keep data only as long as needed for the purposes above and for legal obligations (tax, accounting, claim defense). After that, we block or delete it under internal procedures.

We may update this policy; the current version will be published at this URL with a revision date. Material changes may be announced on the site or by email when appropriate.

Please review this document periodically.