Contact ConlineWeb USA | Web Quote & Consulting
SUPPORT AND CONSULTING

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We'll be happy to help you choose the product that best suits your needs or to advise you with any questions you may have.

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Speak directly with our team of specialists

+52 477 118 1285

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Quick response and personalized attention

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Email

Send us an email with your project details

info@conlineweb.com

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Schedule an appointment at our offices

View Location

Address

Ana María 104, Col. Loma Bonita
CP. 37420 León Gto. México

Office Hours

Monday to Friday: 9:00 AM - 7:00 PM
Saturdays: 10:00 AM - 2:00 PM

Work Area

Coworking area available for client meetings and collaborative work

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Service Hours

Main Office

Monday - Friday 9:00 AM - 7:00 PM
Saturdays 10:00 AM - 2:00 PM
Sundays Closed

Online Support

Email Response 24-48 hours
WhatsApp Immediate Response
Urgent Calls 24/7

Attention! For emergencies outside business hours, contact our priority technical support.

Frequently Asked Questions

What is the initial process to start a project?

The process begins with an initial consultation where we analyze your needs, objectives, and budget. Then, we develop a detailed proposal with scope, timeline, and costs. Once approved, we proceed with the design and development phase.

Do you offer free consultation before hiring?

Yes, we offer a free initial consultation of 30-45 minutes to understand your needs and determine if we can help you. During this session, we'll give you specific recommendations and a clear overview of what we can achieve together.

How long does it take to receive a quote?

We generally send preliminary quotes within 24-48 hours after our initial consultation. For more complex projects, we may need up to 3-5 days to conduct a more detailed analysis before presenting a complete proposal.

What information do you need to quote a project?

For an accurate quote we need to know: project objectives, required functionalities, target audience, reference examples you like, expected timeline, and approximate budget. The more details you provide, the more accurate our quote will be.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, PayPal, and cash payments. We offer flexible payment plans tailored to each project, with options for one-time payment or installment payments depending on project scope and duration.

Do you include hosting and domain in your services?

Yes, we offer complete packages that include domain, hosting, development, and maintenance. We can also work with your existing hosting if you prefer. We include SSL certificates, backups, and technical support in our plans.

How long does it take to develop a website?

Time varies depending on complexity: basic corporate websites (2-3 weeks), websites with advanced functionalities (4-6 weeks), e-commerce (6-8 weeks). We always provide a detailed timeline in the initial proposal.

Do you offer maintenance after launch?

Yes, we offer maintenance plans that include security updates, backups, technical support, and minor improvements. Plans are monthly or annual and adapt to each client's specific needs.

Can you work with designs I already have?

Absolutely. We can work with your existing designs, wireframes, or mockups. If you don't have designs, our design team can create a completely customized visual proposal for your project.

What technologies do you use for development?

We work with the most modern and secure technologies: WordPress for corporate websites, WooCommerce for e-commerce, Laravel for custom web applications, React for dynamic interfaces, and native technologies for mobile applications.

Do you include SEO in your developments?

Yes, all our developments include basic SEO optimization. We also offer advanced SEO services such as keyword strategies, content optimization, link building, and competitor analysis as additional services.

Can you migrate my existing website?

Yes, we offer migration services for existing websites to new platforms, including content transfer, databases, and configuration. We perform complete backups before any migration to ensure the security of your information.

What exactly is included in the development cost?

Our quotes include: analysis and planning, UI/UX design, frontend and backend development, content integration, quality testing, basic training, and launch. Additional costs such as hosting, domain, and maintenance are specified separately.

Do you offer warranty on your developments?

Yes, we offer 30 days post-launch warranty where we correct any functional errors at no additional cost. For larger projects, we extend this warranty according to project scope.

Can you integrate payment gateways into my e-commerce?

Yes, we integrate the main payment gateways like Stripe, PayPal, Mercado Pago, and local solutions according to your location. We can also develop custom integrations for specific payment systems.

What happens if I need changes during development?

We use an agile methodology that allows changes during development. Minor changes are managed within the original scope, while significant changes may require adjustments to the timeline and budget, which are communicated and approved in advance.